A question we regularly receive is “How does Shopify notify my distributer when a product is sold?”
I'll show you!
Today we're going to learn:
How to setup custom fulfilment in Shopify.
On the Shopify dashboard, select Settings in the bottom left.
Next, select Shipping
Scroll to the bottom to “Custom order fulfillment” and select “Add fulfillment service” and add your distribution contact’s name and email address and click Save.
Now we’ll have to assign this fulfilment service to our products. Open the product and scroll to Fulfillment Service near the bottom. Select Manual and change it to the service you just set up.
Now it’s time to test our configuration. In the Shopify navigation, select Orders > Drafts. Add a product with the custom fulfillment service and mark as paid.
The merchant has received the order and must click “Request fulfillment” to send a notification to the distributor.
The distributor will receive an email with the request that by default looks like the following:
When they’ve fulfilled the order the merchant receives a notification and can input tracking and mark the order as fulfilled. This information is then sent to the customer.
